Odoo saas-18.3/helpdesk — English @ Odoo Translations

Source strings

594	Strings	100%	Browse Translate
3,742	Words	100%
28,364	Characters	100%

This translation is being used as source strings within this component.

Strings status

Strings Words Characters
594 3,742 28,364	All strings	Browse Translate Zen
594 3,742 28,364	Read-only strings	Browse Translate Zen
104 1,856 15,641	Strings with any failing checks	Browse Translate Zen
3 17 114	Failing check: Ellipsis	Browse Translate Zen
100 1,328 8,469	Failing check: Multiple failing checks	Browse Translate Zen
2 30 176	Failing check: Long untranslated	Browse Translate Zen
2 498 6,996	Failing check: Multiple unnamed variables	Browse Translate Zen

Summary

Project website	www.odoo.com
Project reviewers41	cima ronm msea pauj juau rlap madi ngto peti chwa nopl anastasiia_odoo pagc mfar thng_Odoo abem degu_odoo kwpa lman_odoo wacm Alina Lisnenko hedshefer cmd-odoo mapr-odoo GRCOodoo …
Translation license	BSD 2-Clause "Simplified" License
Translation process	Translations can be made directly. Translation suggestions can be made. Only chosen users can contribute. The translation uses bilingual files.
File mask	`helpdesk/i18n/*.po`
Translation file	Download `helpdesk/i18n/helpdesk.pot`
Last change	March 21, 2026, 11:31 a.m.
Last change made by	None
Language	English
Language code	en
Text direction	Left to right
Case sensitivity	Case-sensitive
Number of speakers	1,728,473,503
Number of plurals	2
Plural type	One/other
Plurals	Singular	1
Plurals	Plural	0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula	`n != 1`

03/21/2026

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		594		3,742		28,364
Translated	100%	594	100%	3,742	100%	28,364
Needs editing	0%	0	0%	0	0%	0
Read-only	100%	594	100%	3,742	100%	28,364
Failing checks	17%	104	49%	1,856	55%	15,641
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	0%	0	0%	0	0%	0

Last 12 months Previous

Activity in last 12 months


Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Jan	Feb

Quick numbers

3,742

Hosted words

594

Hosted strings

100%

Translated

Contributors

and previous 30 days

Trends of last 30 days

+1%

Hosted words

+100%

—

Hosted strings

+100%

—

Translated

+100%

—

Contributors

—

None

Resource updated

The “helpdesk/i18n/helpdesk.pot” file was changed. 03/21/2026

None

String added in the repository

English

<div>
Dear <t t-out="object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'">Madam/Sir</t>,<br/><br/>
Your request
<t t-if="hasattr(object.team_id, 'website_id') and object.get_portal_url()">
<a t-attf-href="{{ object.team_id.website_id.domain }}/my/ticket/{{ object.id }}/{{ object.access_token }}" t-out="object.name or ''">Table legs are unbalanced</a>
</t>
has been received and is being reviewed by our <t t-out="object.team_id.name or ''">VIP Support</t> team.<br/><br/>
The reference for your ticket is <strong><t t-out="object.ticket_ref or ''">15</t></strong>.<br/><br/>

To provide any additional information, simply reply to this email.<br/><br/>
<t t-if="object.team_id.show_knowledge_base">
Don't hesitate to visit our <a t-attf-href="{{ object.team_id.get_knowledge_base_url() }}">Help Center</a>. You might find the answer to your question.
<br/><br/>
</t>
<t t-if="object.team_id.allow_portal_ticket_closing">
Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br/><br/>
</t>

<div style="text-align: center; padding: 16px 0px 16px 0px;">
<t t-if="hasattr(object.team_id, 'website_id') and object.team_id.use_website_helpdesk_form">
<a class="btn btn-fill-primary" t-attf-style="background-color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; padding: 5px 10px; text-decoration: none; color: {{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; font-size: 14px;" t-att-href="'%s%s' % (object.team_id.website_id.domain or '', object.get_portal_url())" target="_blank">View Ticket</a>
</t>
<t t-else="">
<a class="btn btn-fill-primary" t-attf-style="background-color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; padding: 5px 10px; text-decoration: none; color: {{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; font-size: 14px;" t-att-href="object.get_portal_url()" target="_blank">View Ticket</a>
</t>
<t t-if="hasattr(object.team_id, 'website_id') and object.team_id.allow_portal_ticket_closing">
<a class="btn btn-fill-primary" t-attf-style="background-color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; padding: 5px 10px; text-decoration: none; color: {{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; font-size: 14px;" t-att-href="'%s/my/ticket/close/%s/%s' % (object.team_id.website_id.domain or '', object.id, object.access_token)" target="_blank">Close Ticket</a>
</t>
<t t-elif="object.team_id.allow_portal_ticket_closing">
<a class="btn btn-fill-primary" t-attf-style="background-color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; padding: 5px 10px; text-decoration: none; color: {{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; font-size: 14px;" t-att-href="'/my/ticket/close/%s/%s' % (object.id, object.access_token)" target="_blank">Close Ticket</a>
</t>
<t t-if="object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides">
<a class="btn btn-fill-primary" t-attf-style="background-color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; padding: 5px 10px; text-decoration: none; color: {{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; font-size: 14px;" t-att-href="object.team_id.feature_form_url" target="_blank">Visit Help Center</a>
</t><br/><br/>
</div>

Best regards,<br/><br/>
<t t-out="object.team_id.name or 'Helpdesk'">Helpdesk</t> Team
</div>

English 3808 characters editedCurrent translationState: Read-only

03/21/2026

None

Resource updated

The “helpdesk/i18n/helpdesk.pot” file was changed. 01/14/2026

None

Resource updated

The “helpdesk/i18n/helpdesk.pot” file was changed. 10/25/2025

None

Resource updated

The “helpdesk/i18n/helpdesk.pot” file was changed. 10/11/2025

None

String added in the repository

English

English 110 characters editedCurrent translationState: Read-only

10/11/2025

None

String added in the repository

English

English 66 characters editedCurrent translationState: Read-only

10/11/2025

None

Resource updated

The “helpdesk/i18n/helpdesk.pot” file was changed. 08/16/2025

None

String added in the repository

English

English 14 characters editedCurrent translationState: Read-only

08/16/2025

None

Resource updated

File “helpdesk/i18n/helpdesk.pot” was added. 07/30/2025

Browse all translation changes

Quick downloads

594	File in original format as translated in the repository	gettext PO file
594	All strings, converted files enriched with comments; suitable for offline translation	CSV	gettext MO	gettext PO	TBX	TMX	XLIFF 1.1 with gettext extensions	XLIFF 1.1	XLSX

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